DPDP Compliance
Sofa Design Hub is committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP), India’s comprehensive data protection law. This page explains how your rights are protected under this law, even though we do not collect or store personal data through user registration or databases.
Scope and Applicability
The DPDP applies to the processing of digital personal data within India. While Sofa Design Hub does not maintain a user registration system or store personal data in databases, we may collect limited, non-identifiable information automatically through website analytics and cookies for functional and statistical purposes. This page outlines how we handle such data in compliance with the DPDP.
Your Rights Under DPDP
Under the DPDP, you have the following rights:
- Right to access your digital personal data processed by us
- Right to correction of inaccurate or incomplete data
- Right to erasure of your data, where applicable
- Right to grievance redressal if you believe your rights have been violated
- Right to nominate a person to exercise your rights in case of death or incapacity
These rights apply to any digital personal data you have voluntarily provided through contact forms or communications.
How We Comply
Sofa Design Hub complies with the DPDP by:
- Collecting only minimal data necessary for website functionality
- Not storing personal data beyond what is required for operational purposes
- Ensuring all third-party tools (e.g., analytics, cookies) comply with DPDP requirements
- Providing transparent information about data processing activities
- Responding to user requests within legally mandated timeframes
Data We Process
We may process the following types of digital personal data:
- IP addresses (anonymized)
- Browser type and device information
- Pages visited and time spent on site
- Information voluntarily submitted via contact forms (name, email, message)
This data is used solely for website analytics, improving user experience, and responding to inquiries. We do not sell, share, or monetize personal data.
Legal Basis for Processing
Under the DPDP, our processing of personal data is based on:
- Consent — when you voluntarily submit information through contact forms
- Legitimate interest — for website functionality, security, and analytics
We do not process sensitive personal data as defined under the DPDP.
How to Exercise Your Rights
To exercise your rights under the DPDP, please contact us at:
Email: [email protected]
Include your full name, the right you wish to exercise, and any relevant details about your data request. We will respond to your request without undue delay.
Response Timeframes
Under the DPDP, we are required to respond to your requests within 30 days of receipt. In complex cases, we may extend this period by an additional 15 days and will notify you of the extension and reason.
No Discrimination Policy
Sofa Design Hub does not discriminate against any individual for exercising their rights under the DPDP. You will not be denied services, charged different prices, or receive a lower quality of service for making a request under this law.
Updates and Changes
We may update this DPDP Compliance page periodically to reflect changes in the law or our practices. Any material changes will be posted here with an updated effective date.
Contact Information
For any questions, requests, or complaints regarding your data under the DPDP, please contact:
Name: Eliot Ravenswood
Email: [email protected]
Address: Federation Square, Swanston St & Flinders St, Melbourne VIC 3000, Australia
You may also lodge a complaint with the Digital Personal Data Protection Board, India, if you are unsatisfied with our response.